PRIVACY POLICY OF SHENZHEN YIHAO CLOUD COMPUTING CO., LTD. FOR THE APP "STAROFWISDOM"
Shenzhen Yihao Cloud Computing Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, including the STAROFWISDOM app. We understand the importance of your personal data and are dedicated to safeguarding it.
Scope of this Policy
This Privacy Policy applies to all services offered by Shenzhen Yihao Cloud Computing Co., Ltd., including:
The STAROFWISDOM app.
Educational training programs and courses.
AI application systems and platforms.
Related software and hardware products.
Technical support and consulting services.
Information We Collect
We collect information to provide better services to all our users. The information we collect depends on how you use our services, including the STAROFWISDOM app, and your privacy settings.
Information You Provide Directly:
When you create an account, you provide us with personal information such as your name, email address, and password.
You may also choose to provide additional information, such as your phone number, payment information, and educational background.
We collect the content you create, upload, or receive when using our services, such as course assignments, project files, and comments.
Information We Collect Automatically:
•Device and Browser Information: We collect information about the devices and browsers you use to access our services, including unique identifiers, browser type and settings, device type and settings, operating system, mobile network information, and application version number.
•Usage Information: We collect information about your activity on our services, such as the courses you view, the content you interact with, your search terms, and your purchase history.
•Location Information: We may collect location information when you use our services, including GPS data, IP address, and information about nearby Wi-Fi access points and cell towers.
Information from Third Parties:
•We may collect information about you from publicly accessible sources and trusted partners, such as directory services and marketing partners.
How We Use Your Information
We use the information we collect for the following purposes:
•Providing and Improving Our Services: To deliver our services, process your course enrollments, provide access to AI tools, track your learning progress, and improve our services.
•Personalization: To customize your experience, provide personalized recommendations, and tailor content to your interests.
•Communication: To communicate with you directly, respond to your inquiries, and send you updates about our services.
•Analytics and Measurement: To understand how our services are used, measure performance, and optimize our products.
•Security and Compliance: To detect, prevent, and respond to fraud, abuse, security risks, and technical issues, and to comply with applicable laws and regulations.
Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
• Your consent
• The necessity to perform a contract with you
• Our legitimate interests
• Compliance with legal obligations
Your Privacy Controls
You have choices regarding the information we collect and how it’s used. You can manage, review, and update your information by visiting the services you use, including the STAROFWISDOM app. You can also control information saved in your account, including:
•Activity Controls:Decide what types of activity you’d like saved in your account.
•Personal Information:Manage personal info in your account and control who can see it.
You can also review and update your information through:
•My Activity:Review and control data that’s saved to your account.
•Dashboard:Manage information associated with specific products.
•Personal Information:Manage your contact information.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Sharing Your Information
We do not share your personal information with companies, organizations, or individuals outside of our company except in the following cases:
•With Your Consent:We will share personal information outside of our company when we have your explicit consent.
•For External Processing:We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
•For Legal Reasons:We will share personal information outside of our company if we have a good-faith belief that disclosure of the information is reasonably necessary to:
•Respond to any applicable law, regulation, legal process, or enforceable governmental request.
•Enforce applicable Terms of Service, including investigation of potential violations.
•Detect, prevent, or otherwise address fraud, security, or technical issues.
•Protect against harm to the rights, property, or safety of our company, our users, or the public.
We may share non-personally identifiable information publicly and with our partners.
Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence, including China and Singapore. We will take appropriate measures to ensure that your personal data is protected in accordance with applicable laws, including the PDPA and the Cybersecurity Law of the People's Republic of China. This may include implementing standard contractual clauses or other legally recognized mechanisms for data transfers.
Keeping Your Information Secure
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
Your Rights
You have the right to:
•Access: Request access to your personal data.
•Correction: Request correction of inaccurate or incomplete personal data.
•Deletion: Request deletion of your personal data, subject to certain exceptions.
•Withdraw Consent: Withdraw your consent to the processing of your personal data.
•Object: Object to the processing of your personal data in certain circumstances.
•Data Portability: Request a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at [support@starofwisdom.com].
Accuracy of Personal Data
We will take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. We encourage you to inform us of any changes to your personal data.
Consent
By using our services, including the STAROFWISDOM app, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. We will obtain your explicit consent for any processing of your personal data that requires it under applicable law.
Singapore Representative
If you are located in Singapore and we do not have a physical presence in Singapore, we will appoint a representative in Singapore to act on our behalf in relation to our obligations under the PDPA. The contact details of our Singapore representative will be provided upon request.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate means.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [support@starofwisdom.com].
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